Terms of service

Terms of Service

Welcome to Torq&Trail. By using our website or placing an order with us, you agree to the following terms.

Products & Orders

We aim to display our products, colours, sizing and descriptions as accurately as possible. Slight variations in colour or print appearance may occur between screen displays and the finished garment.

All orders are subject to availability and acceptance. If we are unable to fulfil your order, we will contact you and issue a refund where payment has already been taken.

Pricing & Payment

All prices displayed on our website are in GBP (£) unless stated otherwise.

The total price, including any applicable delivery charges, will be shown before you complete your purchase.

Delivery

Estimated delivery times are provided at checkout or within our shipping information. Delays may occasionally occur due to circumstances outside our reasonable control.

Returns & Refunds

Returns, cancellations and refunds are handled in accordance with our Returns & Refund Policy and your statutory consumer rights.

Nothing in these Terms affects your rights under UK consumer law.

Intellectual Property

All Torq&Trail branding, logos, artwork, designs, photographs and website content are owned by or licensed to Torq&Trail.

They may not be copied, reproduced, modified or used commercially without our permission.

Website Use

You must not misuse our website, attempt unauthorised access, introduce malicious software or use our content for unlawful purposes.

Liability

We do not exclude or limit liability where doing so would be unlawful.

Torq&Trail will not be responsible for losses that were not reasonably foreseeable when your order was placed.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. The version applicable to your purchase will be the version available when your order is placed.

Governing Law

These Terms are governed by applicable UK law. Nothing in these Terms removes any mandatory consumer rights available to you where you live.

Contact Us

If you have any questions about an order or these Terms, please contact Torq&Trail using the contact details provided on our website.